Effective date: September 21, 2026
Effective Family Support LLC (“Effective Family Support,” “we,” “us” or “our”) provides ABA therapy for young children in South Florida. This Privacy Policy explains what information we collect through our website, effectivefamilysupport.com, how we use it, and the choices you have.
This policy covers our website only. If your child becomes a client, the health information we collect and maintain as part of care is protected under HIPAA and described in our Notice of Privacy Practices, which we provide during intake.
Information We Collect
Information you give us
When you fill out our contact form, we collect the information you choose to provide, including:
- Parent or guardian name, email address and phone number
- Your child’s age
- Your city or ZIP code
- Your insurance provider
- Anything you share in the message field, such as concerns about your child or whether they have a diagnosis
We also collect your email address if you sign up for our newsletter, and any information you share when you call or email us.
Please share only what we need to get started. Do not send medical records, evaluations or other detailed health information through the website form or by regular email. We will arrange a secure way to receive records if they are needed.
Information collected automatically
When you visit our website, we and our service providers automatically collect certain technical information, such as your IP address, browser and device type, the pages you visit, and the website that referred you. This information is collected using cookies and similar technologies, described below.
How We Use Your Information
- To respond to your inquiry and schedule a free consultation
- To confirm we serve your area and check whether your insurance may cover services
- To verify your insurance benefits, with your permission
- To send our newsletter, if you signed up (you can unsubscribe at any time)
- To understand how visitors use our website and improve it
- To measure how well our online advertising works
- To protect our website from spam and misuse, and to meet legal obligations
Cookies and Tracking Technologies
Our website uses the following tools, which may set cookies or collect information about your visit:
- Google Ads and Google Tag Manager: help us measure whether our ads lead to inquiries, for example by recording that a visitor who clicked one of our ads later submitted our contact form. We do not send the contents of your form to Google.
- WordPress.com site statistics: help us understand how many people visit our pages and which pages they view.
- Google reCAPTCHA: protects our contact form from spam. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
You can block or delete cookies through your browser settings, and you can manage how Google personalizes ads through Google’s My Ad Center. Some parts of the website may not work as intended if cookies are disabled.
How We Share Information
We do not sell your personal information. We share it only:
- With service providers that help us run our website and business, such as our website host, email provider, newsletter platform (Constant Contact) and Google, who may use it only to provide their services to us
- With your insurance plan when verifying your benefits, with your permission
- When required by law, or to protect the rights and safety of our clients, our team or others
How Long We Keep Information
We keep inquiry information for as long as needed to respond to you and for our reasonable business and legal record-keeping needs. If your child becomes a client, records are kept as required by law.
How We Protect Information
We use reasonable safeguards to protect the information you send us. No website or email transmission is completely secure, which is why we ask you not to send detailed health information through our website or by regular email.
Children’s Privacy
Our website is intended for parents, guardians and professionals. We do not knowingly collect personal information directly from children. Information about a child is provided to us by a parent, guardian or referring professional.
Your Choices
- You can ask us to access, correct or delete the information you submitted through our website by contacting us below.
- You can unsubscribe from our newsletter at any time using the link in any newsletter email.
- You can control cookies through your browser settings.
Links to Other Websites
Our website may link to other sites, such as Instagram or insurance company websites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.
Contact Us
Questions about this Privacy Policy or your information? Contact us at admin@effectivefamilysupport.com or 305-845-5760.